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USB-500/600 Series Software will not install

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USB-500/600 Series Software will not install

Q: Attempting to install/run the USB-500/600 software installer. Another applications setup.exe runs and the USB-500/600 does not install.

A: We have seen this in the past where the installer from another programs recent installation runs instead of the USB-500/600 installer. The cause is that many companies use the same name for their installation file i.e. Setup.exe. These files are occasionally saved in the Windows Temp directory.

  1. Navigate to your C:\Windows\Temp folder
  2. Delete its contents.
  3. Run the USB-500/600 installation again.

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Article ID: 50837

Last Modified:3/30/2021 9:36:22 AM

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